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Thursday, November 3 • 14:00 - 15:30
How Civic Participation and Collective Action can Improve Public Services across Africa // Comment la participation civique et l'action collective peuvent améliorer les services publics à travers l'Afrique // كيف يمكن للمشاركة المواطنة والعمل الجماعي أن ي

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Helping citizens engage with their governments has now become part of mainstream development practice. The Open Government Partnership promotes civic participation, with many OGP members making efforts to embed citizen participation through various approaches. Social accountability approaches, such as World Vision’s Citizen Voice and Action (CVA) are designed to empower local communities to hold their governments accountable for services promised. Contextually adapting and facilitating processes to provide information to local communities, facilitate tools to enable voice, spaces for constructive dialogue and agreeing commitments for collective action has delivered impressive results in health care delivery, education, access to clean water, child protection and other services that impact the well-being of children and their families. Further, when facilitated well, social accountability approaches that place people at the heart of public service delivery have been proven to contribute to systems strengthening, facilitate local to national linkages and transforming power relations.

This session will bring together a strong panel of governance champions and social accountability practitioners from Ghana, Kenya, Malawi, Liberia and regional bodies to share insights on successes, adaptation, innovation and challenges with civic participation in the governance of public services and accountability processes.

Session participants will have an opportunity to propose or reinforce OGP model commitments that put people at the heart of processes aimed to improve public service provision



World Vision International
I look forward to a rich session of learning and sharing on November 3rd, 2022 around the topic " How Civic Participation and Collective Action can Improve public Services across Africa" and to make concrete calls for urgent action by Africa's Decision makers. Do remember to sign... Read More →

Clara Manyonga

World Vision International, Malawi

W. Lawrence Yealue II

West Africa Representative, Accountability Lab Liberia


Local Level Advocacy Coordinator, World Vision International, Ghana
Interested in empowring citizens with the competence to hold power holders accountable.
avatar for Tim Hughes

Tim Hughes

Lead, Democracy and Participation, Open Government Partnership

Thursday November 3, 2022 14:00 - 15:30 GMT+01
Palm Plaza Hotel - Mimosa 2 Av. du 7ème Art, Marrakech 40000, Morocco